Politique d’expédition

Shipping Policy

Thank you for shopping with LISHAORA. We are committed to providing reliable and efficient delivery for every order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Shipping & Fulfillment

Orders are fulfilled through our available fulfillment facilities and warehouse partners. The fulfillment location may vary depending on the product, inventory availability, and delivery destination.

For U.S. deliveries, we may use trusted carriers such as USPS, UPS, FedEx, DHL, or other qualified delivery partners.

Estimated Delivery Time

Estimated delivery times are displayed during checkout whenever available.

Delivery times may vary depending on the destination, carrier, inventory location, weather conditions, holidays, and other circumstances outside our control.

Please note that estimated delivery dates are not guaranteed.

Shipping Fees

Shipping fees are calculated and displayed at checkout before payment is completed.

Promotional or free shipping offers may be available from time to time and may be subject to specific conditions.

Tracking Information

Once your order has been shipped, tracking information will be provided when available.

Please allow some time for tracking information to become active after the carrier receives the shipment.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We will make reasonable efforts to update the address before fulfillment begins, but we cannot guarantee that changes can be made after an order has entered processing or shipment.

Delivery Delays

Occasionally, deliveries may be delayed due to carrier operations, severe weather, holidays, high shipping volumes, or other circumstances beyond our reasonable control.

If your order appears to be significantly delayed, please contact our customer service team and we will assist you in checking the shipment status.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us with your order number and relevant photos or other supporting information where applicable.

We will review the situation and work with you to provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer service team through the contact information provided on our website.

LISHAORA
Website: lishaora.com